Hear from our Customers on Brooks great products and excellent Customer service
Customer Testimonials
At Brook, we strive to deliver the best products and customer service to anyone who buys from us. Hear are some of the testimonials we have received from our customers to date. Let us know if you'd like to give us any feedback via our Contact us page.
Oven Testimonials
Flour Pot Bakery on the Polin Wood Pellet Oven
We could not be more pleased with the purchase of this Polin oven. We have some of the best bakers in the country and it is important to us that they are working with equipment that allows us to continue to produce the highest quality products as we grow. To be able to do this fuelled by a sustainable by-product of the renewable British lumber industry, is also really exciting as we aim to have a low impact on the environment in everything we do
Seasons Bakery on the Polin Wood Pellet Oven
The bake quality from our wood pellet oven is fantastic. With our previous ovens, we often had to put them in for longer to ensure a fully bake, but with this oven our bakes are always so consistent and baked perfectly top, bottom and sides. We invested in this purely to save on our energy bills after being told how much our bills were due to increase by, which we simply could not afford, plus we are a green business. If anything I wish I got this years ago.
Otterton Mill on the Polin Stratos XP Oven
The bakers are delighted and decks are great. To have a brand new oven, heating up quickly and keeping at a consistent temperature is amazing. Since using the oven the scones are better and there is an even bake. We really can see a huge difference.
Adam Pagor on Rofco B40 Ovens
I've been using and recommending the brilliant Rofco B40 Ovens for about 3 years now. Incredibly versatile ovens which product truly professional results, impossible to tell apart from larger deck ovens. Economical to run and perfect for start-up micro-bakeries as well as small cafes and restaurants wanting to bake their own. I bake everything from bread to pastries, cakes and more. Highly recommended!
Exploding Bakery on the Polin Deck Oven
It has changed the way we work, we used to use confectionary ovens but now using our new Polin Deck Ovens we have more consistency and can make twice as many in the same time.
Bread source on the Polin Steam Tube Gas Oven
We love our deck oven and use this oven to bake all our loaves. It's a great oven to bake with, creating great consistency with an integrated loader to help us save on time.
Hoxton Bread Makers on the Electrodrago Deck Oven
The new Polin ovens take pride of place next to the other ovens that we have supplied over the years. When Hoxton first opened we supplied a suite of refurbished machines, that we have since taken back in part exchange, meaning the bakery now features 4 Polins in a row. It is a rather spectacular site, if we do say so ourselves.
Artisan Bakehouse on the Rofco B40 Oven
Our newly installed Rofco has enabled us to bake bigger batches and our aim is to have bigger groups enjoying classes here and for them to enjoy and learn the benefits of a wood oven and a Rofco, the dream pair in our eyes. We hope to expand further in 2019 nd look to use this as a springboard to do so.
Mixer Testimonials
Geary's - Polin 300Kg Spiral Mixer
Polin mixers are straightforward and reliable with proven engineering to enable efficient, large scale production. Bringing in the first 300kg spiral model has helped make the business successful. Alognside this, the Polin mixer accomodates a variety of mix sizes, which works extremely well with our long bulk fermentation process.
The Premium Roll Company - Polin Spiral Mixer
The Polin mixers do a consistent job for our roll production. We have been especially delighted with the Customer Service that Brook Food have afforded us.
Ming Foods - Polin Spiral Mixer
We manufacture Chinese pancakes and other thin pastries and the Polin Spiral Mixers we use effectively cope with the relatively stiff doughs and perform with admiration, to us the Polin machines are a crucial part of achieving a consistent product range.
Waldron's Patisserie - Polin 160 Litre Planetary Mixer
This Mixer suits our production needs very well and has already helped us increase our capacity by 50%, and is very efficient for the guys in the bakery. We find that it performs very well, it’s a great workhorse and it never lets us down. We are hopeful to replace all our current Hobart mixers with the Polin range in future.
Maxwell Franks on the Ultrasonic Cake Cutter
We previously used another slicer, similar to a bread slicer that we utilised for our products, but are very thankful to now have the Ultrasonic as this enables us to cut 6 products at a time, so it’s hugely helped us with our production process, as previously we had to do 1 at a time. Investing in the Ultrasonic, has really opened up new streams of business for us, so we are excited to see what the future holds for us.
Heidi Chef Solutions on the Reach Food Systems Depositor
Reach depositors offer a quality build and a reliable solution to many applications across the food processing spectrum. They are consistent and accurate which is crucial.
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